Effective Date: 1st May 2026
Welcome to Powerhouse Gym ("we," "our," "us").
We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
1. Information We Collect
We may collect and process the following types of personal data:
a. Personal Identification Information
- Full name
- Phone number
- Email address
- Date of birth
- Gender
b. Membership & Fitness Information
- Membership details and history
- Fitness goals and preferences
- Health-related information (only if voluntarily provided)
c. Payment Information
- Billing details
- Transaction records
(Note: We do not store full card details; payments are processed via secure third-party providers.)
d. Technical Data
- IP address
- Device information
- Website usage data (via cookies)
2. How We Use Your Information
We use your data to:
- Manage memberships and bookings
- Provide fitness services and personalized programs
- Process payments and invoices
- Communicate updates, offers, and promotions
- Improve our website and services
- Ensure safety and security within our facilities
3. Legal Basis for Processing
We process your personal data based on:
- Your consent
- Performance of a contract (gym membership)
- Compliance with legal obligations
- Legitimate business interests
4. Sharing Your Information
We may share your data with:
- Payment processors
- IT and system service providers
- Marketing platforms (for campaigns, only with consent)
- Government authorities (if legally required)
We do not sell your personal data.
5. Data Retention
We retain your personal data only as long as necessary for:
- Membership duration
- Legal and accounting purposes
- Dispute resolution
6. Your Rights
Under UAE data protection laws, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to processing
- Request data transfer (where applicable)
To exercise your rights, contact us at:
📧 info@phfitnesshub.com
7. Cookies Policy
Our website uses cookies to:
- Enhance user experience
- Analyze website traffic
- Support marketing efforts
You can control cookies through your browser settings.
8. Data Security
We implement appropriate technical and organizational measures to:
- Protect your data from unauthorized access
- Prevent data loss or misuse
- Ensure secure transactions
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
10. Children's Privacy
Our services are not intended for individuals under 18 without parental consent.
We do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact: